Privacy Policy

Who operates this website

EVC Total Solutions Co operates evctotalsolutions.com under the EVC Solutions brand. This EV charging enquiry and consultation website serves customers across India. This notice covers information shared through this website and its enquiry form.

Information you share

• Contact details: full name, phone number, email address, state and city or site location.
• Enquiry context: your selected enquiry type and, where relevant, charger brand, power category and model.
• Project details: fields relevant to your chosen pathway, such as deployment sector, project stage, district, site ownership, power availability, installation scope or maintenance plan.
• Optional information: company name, business background and additional notes you choose to provide.
• Submission details: your consent acknowledgement, submission time and an enquiry reference associated with delivery.

Please keep notes relevant to your project. The enquiry form does not ask for payment-card details, identity documents, account passwords or financial records.

Why we use your information

• Understand your requirements and respond about chargers, installation, maintenance, dealership, charging-site opportunities or subsidy guidance.
• Prepare a project discussion or quotation and clarify the information you provide.
• Send enquiry-related correspondence, including an email acknowledgement where email delivery is enabled.

The form requires your acknowledgement before submission so EVC Solutions can contact you about your enquiry. You can ask us to stop further enquiry follow-up through the contact link below.

How your enquiry reaches us

Submitted information is processed by the website server and sent to the configured enquiry destination, which may be a lead-management service or email inbox. Email services may also handle a notification to EVC Solutions and a confirmation to you.

The form reports success only when a configured destination accepts the enquiry. If delivery fails or is unavailable, the form shows a retry or direct-contact option and retains your entered values in the current form. A failure message does not necessarily mean that no recipient received any information; for example, a service may accept a request before its response is interrupted.

Retention, security and your requests

Enquiry information may remain in the receiving email or lead-management system for follow-up and any resulting business relationship. The website does not automatically delete records from those systems when you close the form.

Contact EVC Solutions to request access to your enquiry information, correction, deletion or an end to follow-up. Please identify the enquiry using its reference if available. We may need to verify your request, and some records may need to be retained for contractual or applicable legal obligations.

Avoid sending sensitive documents through the initial enquiry form. No online transmission or storage method can be guaranteed completely secure.

Browsing, cookies and external links

The website currently includes no advertising trackers or analytics scripts, and the enquiry form does not save a draft to browser local storage. Product and pathway selections can appear in the page URL; avoid including personal information in links you share.

Hosting and delivery services may process technical connection information when serving pages or handling a submission. External websites, email applications and WhatsApp handle information under their own privacy notices when you use those links.

Contact and policy updates

Use the email link below for privacy questions or requests about your enquiry. Include only the information needed to locate your request; do not send identity documents unless a suitable verification process has been agreed.

We will update this notice when the website’s enquiry handling changes. Review it before sharing new information.