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Installation & ongoing care

From site readiness to charger support.

Plan installation, commissioning and ongoing care for your charging site.

Installation
CMS support
Service support
AMC & CAMC
Conceptual charging site showing DC chargers, AC wallboxes and possible electrical and civil infrastructure
Site infrastructure is scoped to your project quote.

A clear scope before work begins

Match the charger, site requirements and commissioning plan.

Conceptual charging-site infrastructure: electrical connection, civil foundation, canopy and DC chargers
Explore possible site-work requirements.

Start with your site

Share the location, available electrical supply and planned charging use.

Equipment, civil work, canopy and electrical work are itemised in your proposal.

Discuss installation

Connect your charger to your operation

Explore the in-house CMS and app/platform support.

In-house CMS

Discuss CMS handling and request a demonstration for your operation.

App & platform tie-ups

Share your preferred platform to confirm charger and integration compatibility.

Operational support

Discuss the support you need for your charger and site team.

Discuss CMS compatibility

Support starts with your charger and location

Share the issue so we can discuss the right support arrangement.

24×7 service

24×7 service support stated by EVC Solutions. Contact us to confirm the support scope for your location and charger.

Pan-India project enquiries are welcome. Installation and support arrangements are confirmed per location.

Your charger

Brand, model, power rating and the issue you are experiencing.

Your location

City, site access and the support arrangements you need.

Your service scope

Support channels, visits, parts, travel and response terms for your agreement.

Discuss service support

Compare AMC and CAMC maintenance

Compare routine charger care with charger-fault cover.

AMC

Annual Maintenance Contract (AMC)

5% of 'charging cost'

Annual contract baseline

Service focus
Charger dusting twice yearly
Minimum term
1 year
Discuss AMC
CAMC

Comprehensive Annual Maintenance Contract (CAMC)

15% of 'charging cost'

Annual contract baseline

Service focus
Charger-fault cover
Minimum term
1 year
Discuss CAMC

Agree the charging-cost basis, parts, labour, travel and exclusions in your written service proposal.

Understand your subsidy options

Discuss the guidance relevant to your location and project.

Eligibility depends on the programme and project. Guidance does not guarantee approval or disbursement.

Explore subsidy guidance

Your service questions, answered

Installation scope, support arrangements and maintenance terms.

Installation and commissioning are among the services described by EVC Solutions. The final scope, site requirements, package inclusions, and commercial terms should be confirmed in the project quote.

EVC Solutions states that it offers 24×7 service. Please enquire to confirm the support channel, coverage, and service arrangements for your location.

AMC focuses on charger dusting twice yearly; CAMC focuses on charger-fault cover. Your written agreement defines the term, pricing basis, coverage and exclusions.

Let’s plan your next service step.

Tell us about your charger, site and the support you need.

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